About WowPay

About WowPay

Your Trusted Payment Partner

WowPay is a leading payment gateway provider that enables businesses to accept online payments securely and efficiently. Founded in 2020, we've grown to serve thousands of merchants worldwide with our reliable payment solutions.

Our mission is to simplify online payments for businesses of all sizes, from startups to enterprise-level organizations. We combine cutting-edge technology with exceptional customer service to deliver a seamless payment experience.

Secure Transactions

Bank-level encryption and fraud protection

Global Reach

Accept payments in 150+ currencies

24/7 Support

Dedicated customer service team

Easy Integration

Simple API and plugins

Our Services

We offer comprehensive payment solutions tailored to your business needs

Online Payments

Accept credit cards, debit cards, and digital wallets from your customers with our secure payment gateway.

Global Payments

Process payments in multiple currencies and reach customers worldwide with our international payment solutions.

Mobile Payments

Accept payments on mobile devices with our optimized checkout experience for smartphones and tablets.

Fraud Protection

Advanced fraud detection tools to minimize chargebacks and protect your business from fraudulent transactions.

Recurring Billing

Set up subscription services and recurring payments with our automated billing solutions.

Analytics Dashboard

Gain insights into your transactions with our comprehensive reporting and analytics tools.

Simple, Transparent Pricing

Choose the plan that fits your business needs

Starter

8.9% + $0.30

per transaction

  • Up to $10,000/month
  • Basic fraud protection
  • 24/7 customer support
  • Standard reporting
  • No recurring billing
Get Started

Professional

7.0% + $0.25

per transaction

  • Up to $50,000/month
  • Advanced fraud protection
  • Priority support
  • Enhanced reporting
  • Recurring billing
Get Started

Enterprise

Custom

volume discounts

  • $50,000+/month
  • Premium fraud protection
  • Dedicated account manager
  • Custom reporting
  • All features included
Contact Sales

Need a custom solution? Contact our sales team for enterprise pricing.

Customer Support

We're here to help you 24/7 with any questions or issues

Live Support

Our support team is available 24/7 to assist you with any questions or issues.

Chat Now

Email Support

Send us an email and we'll respond within 1 business day with a solution.

Email Us

Documentation

Comprehensive guides and API documentation to help you integrate our services.

View Docs

FAQ

Find answers to common questions about our services, pricing, and integration.

View FAQs

Terms & Conditions

1. General Terms

By accessing and using the WowPay payment gateway services, you agree to be bound by these Terms and Conditions. These terms apply to all users of the service, including merchants, customers, and other third parties.

2. Service Description

WowPay provides payment processing services that allow merchants to accept payments from customers through various payment methods. We act as an intermediary between merchants, customers, and financial institutions.

3. Account Registration

To use our services, you must register for an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Fees and Payments

Our fees are outlined in the Pricing section of this website. Fees are subject to change with 30 days' notice. You are responsible for all applicable taxes related to your use of our services.

5. Prohibited Activities

You may not use our services for any illegal activities, including but not limited to fraud, money laundering, or the sale of prohibited goods and services.

6. Liability

WowPay is not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability is limited to the fees you paid to us in the 12 months preceding the claim.

7. Termination

Either party may terminate this agreement with 30 days' written notice. We reserve the right to suspend or terminate your account immediately for violation of these terms.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction where WowPay is registered, without regard to its conflict of law provisions.

Refund Policy

1. Merchant Refunds

Merchants using WowPay services are responsible for establishing their own refund policies and processing refunds to their customers. WowPay does not handle refunds directly between merchants and customers.

2. Service Fees

Transaction fees charged by WowPay are non-refundable, except in cases where we determine the fee was charged in error. Monthly subscription fees may be refunded on a prorated basis if service is terminated mid-month.

3. Disputed Transactions

In cases of disputed transactions or chargebacks, WowPay will work with both the merchant and customer to resolve the dispute according to our dispute resolution procedures and applicable card network rules.

4. Processing Time

Refunds processed by merchants through the WowPay system typically take 3-5 business days to appear in the customer's account, depending on the customer's financial institution.

5. Cancellation

Merchants may cancel their WowPay account at any time. Any prepaid amounts for future service periods will be refunded within 30 days of cancellation.

Fair Use Policy

1. Purpose

This Fair Use Policy ensures that all WowPay customers have access to reliable service and protects against misuse that could degrade service quality for others.

2. Acceptable Use

Customers may use WowPay services for legitimate business transactions. Usage should be consistent with the service plan selected and typical patterns for similar businesses.

3. Prohibited Activities

The following activities are considered misuse and may result in service limitations or termination:

  • Processing transactions for prohibited goods/services
  • Artificially inflating transaction volumes
  • Excessive chargebacks or disputes
  • Using the service in a manner that may harm the system

4. Monitoring

WowPay monitors account activity to identify potential misuse. We may contact customers whose usage patterns appear inconsistent with their selected plan or typical business operations.

5. Enforcement

If misuse is identified, WowPay may take actions including but not limited to: temporary service limitations, requirement to upgrade to a higher plan, or termination of service.

6. Changes

WowPay may update this Fair Use Policy as needed. Customers will be notified of significant changes that may affect their use of the service.